📦 Shipping Policy

Welcome to Eepytown 🥟✨
Every order is carefully packed by me and sent out with lots of love.

Please read the details below before placing your order.

🇸🇬 Singapore Orders

• Standard Mail (Untracked): $1
• Free standard shipping for orders above $15

Singapore standard mail is sent via SingPost and does not include tracking.
Delivery typically takes 3–7 working days.

🌏 International Orders

Shipping rates vary by region and selected shipping method.

• Standard (Untracked)
• Tracked Mail (recommended for higher-value orders)

International standard mail does not include tracking and delivery times vary depending on destination (typically 7–21+ working days).

Tracked shipping is recommended for added security.

🕒 Processing Time

All stickers are printed and packed by me.
Orders are processed within 5 - 10 business days (excluding weekends and public holidays).

During launch periods or peak seasons, processing may take slightly longer.

📮 Delivery & Responsibility

Once parcels are handed over to SingPost, Eepymandu is not responsible for:

• Lost untracked mail
• Delays caused by postal services
• Incorrect addresses provided at checkout
• Customs delays or fees (for international orders)

Please ensure your shipping address is accurate before placing your order.

If you would like added security and tracking, please select the tracked shipping option at checkout.

🌍 Customs & Duties (International)

International customers are responsible for any customs fees, import taxes, or duties required by their country.

💌 Lost Parcels

If your tracked parcel is marked as delivered but cannot be located, please contact your local postal service first.

For untracked parcels, Eepymandu is unable to investigate or reimburse lost mail.

If you experience any issues, feel free to reach out and I will do my best to assist you.